Dell Owns Up on China Processor Scandal
We said so. After online news sites reported that Dell China screwed up by marketing incorrect specifications (it’s only one spec really) for its Intel Core Duo T2300E-equipped machines (of which the Inspiron 640m is part of), we ventured that it was only a matter of time that Dell would admit fault and start compensating those involved - even if an entire comsumer web campaign was required.
In fact, Dell has gone so far as to offer full refunds for those who are not satisfied with its admission of error. We think this is a great move, especially with the use of their weblog as the medium of communication with the international community.
It doesn’t change the fact that Dell China’s marketing department made a boo-boo, but I’m sure Dell’s willingness to communicate with their accusers (and link to them BTW) will please many the critic.
[News via Direct2Dell]
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